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Autumn Update from Glu!
New additions to the Glu family, new titles and more! Read More.
Kim Kardashian: Hollywood is on its way!
The star shares details of her upcoming game! Read More.
Check out some dinos in action!
Dino Hunter is coming this summer! Read More.
Knights of Puzzelot included in Best of May collection!
Match-3 is an App Store favorite for May Read More.
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Welcome to Glu Mobile Customer Care

Thanks for dropping by!

We encourage you to check our help topics in our Customer Care Forum where most of the commonly asked questions are answered. We also suggest you get involved with our games forum community where players exchange ideas and help each other with various game tips.

Please review the following top answers. If you do not find an answer to your question, you can always submit a ticket and one of our team members will assist you promptly.

Android games with credit balance showing zero  

Trouble downloading a game

Android device compatibility 

My game is CRASHING, what do I do?

Misc. gameplay and tech questions 

Billing and Currency Inquiries: Please submit a ticket directly to our Customer Care team for any billing inquiries and include all the relevant information so we can assist you promptly.

Tip of the Month

Please do not uninstall our games as some of them save game progress on your device and do not have an online save. If these games are uninstalled, you may lose gameplay progress that could not be restored. Please contact Customer Care for any questions regarding this matter.