Email Support

To contact customer support please e-mail us at support@glu.com.

Please include the following information in your e-mail:

  1. The make and model of your phone
  2. Your Mobile Number (only used to track your order)
  3. Your Operator/Carrier/Network
  4. Where you downloaded the game from (Site/Channel)?
  5. Transaction ID, and/or Auth Code (if known)
  6. The name of the game you ordered
  7. The version of the game (usually shown in Help/About in-game)
  8. The approximate time the game was ordered
  9. The country you are connecting from
  10. The details of your problem

We'll get back to you as soon as possible.

How to Opt-Out of SMS Text Messages from Short Code 45848 (GLU4U): Text END, STOP, QUIT, CANCEL, or UNSUBSCRIBE to 45848 (GLU4U) and you will be immediately unsubscribed from our SMS messaging. We will send you a message confirming that you have been unsubscribed and you will not receive any further messages (unless you choose to re-subscribe). Standard SMS rates billed by your carrier may apply.